Terms of Service

BulkMX provides email hosting on domains you own or control, including mailbox creation, DNS configuration assistance, mail forwarding, aliasing, and spam and phishing filtering.

We may add, change, or remove features from time to time. We’ll make reasonable efforts to notify you of material changes that affect how you use the Service.

You must be at least 18 years old, or the age of legal majority in your jurisdiction, and have the authority to bind your organization if you sign up on its behalf.

• You are responsible for the accuracy of the information you provide.
• You are responsible for safeguarding your login credentials and for all activity that occurs under your account.
• Notify us immediately at support@BulkMX.app if you suspect unauthorized access.
• You must own or have authorization to administer any domain you connect to the Service.

You agree to use the Service only for lawful purposes and in accordance with our Acceptable Use Policy, which prohibits spam, malware distribution, phishing, harassment, and other abusive practices. We reserve the right to suspend or terminate accounts that violate that policy, with or without notice, to protect the integrity of our mail infrastructure and other customers’ deliverability.

• Paid plans are billed in advance on a recurring basis (monthly or annually) until cancelled.
• Fees are exclusive of applicable taxes, which you are responsible for.
• You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.
• Except where required by law, fees already paid are non-refundable.
• We may change our pricing with at least 30 days’ notice before it applies to your next billing cycle.
• Failure to pay may result in suspension or termination of the Service after reasonable notice.

You retain all rights to the email content, contacts, and other data you store or transmit through the Service (“Customer Data”). We do not claim ownership over it.

You grant us a limited license to host, process, and transmit Customer Data solely as necessary to provide, secure, and support the Service, as described in our Privacy Policy.

The Service, including its software, design, logos, and trademarks, is owned by BulkMX and its licensors and is protected by intellectual property laws. Except for the limited right to use the Service as permitted by these Terms, no rights are transferred to you.

We work to keep the Service highly available but do not guarantee uninterrupted access. Scheduled maintenance, third-party outages (including DNS registrars or upstream carriers), and events outside our reasonable control may affect availability. Support is available via our contact page or support@BulkMX.app.

You may stop using the Service and cancel your account at any time. We may suspend or terminate your access if you materially breach these Terms, your Acceptable Use obligations, or fail to pay fees due, typically after notice and a reasonable opportunity to cure where practical.

On termination, we may delete Customer Data associated with your account after a reasonable grace period, consistent with our Privacy Policy.

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, BulkMX will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months preceding the claim.

You agree to indemnify and hold BulkMX harmless from claims, damages, and expenses (including reasonable legal fees) arising from your use of the Service, your Customer Data, or your violation of these Terms or applicable law.

These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada, without regard to conflict-of-law principles. Any disputes will be subject to the exclusive jurisdiction of the courts located in Toronto, Ontario.

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service before they take effect. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

Questions about these Terms can be sent to support@BulkMX.app, by phone at +1 (647) 952-8863, or through our contact page. Our office is located in Toronto, Ontario.